Customers can directly shop at the Green Fermentation Lab without needing to set up an account.

We accept the following payment methods: Visa, Mastercard, Apple Pay, Samsung Pay

Once an order is confirmed, no changes, cancellations or refunds are accepted.

Each order can only be arranged for delivery to one address.

We recommend you contact your bank as soon as possible to check if there are any restrictions on your online payment. If you have any issues, please feel free to contact us through the following:

Phone: 2327 5858

WhatsApp: http://wa.me/85266051039

Email: greenfoodlab2022@gmail.com

You can simply click on the user icon at the top right of the Green Fermentation Lab website to register as a free member.

After becoming a member, you can enjoy point accumulation and a $20 welcome store credit.

With a valid member account, you can earn 1 point for every $5 spent on purchases at the Green Fermentation Lab online store. The points you collect can be used to redeem rewards, providing you with a satisfying shopping experience.

The points redemption program is coming soon, stay tuned!

Shopping credits: Please click on the "Member Login" at the top right of the Green Fermentation Lab website, log in, and then click on the "Store Credits" section to check your store credits.

Member points: Please click on the "Member Login" at the top right of the Green Fermentation Lab website, log in, and then click on the "Member Points" section to check your member points.

As long as you remain registered as a member, your membership status and accumulated points are permanent.

Please click on the "Member Login" at the top right of the Green Fermentation Lab website, log in, and then click on the "Profile" section to copy your member referral promotion link and share it with your friends. You can then earn store credits!

Referrer - After your friend completes their first purchase, you can receive 60 store credits.

New member - By registering through the referral link, you can receive 20 store credits.

You can click on the "Forget Password" on the "Member Login" page, enter the email account you used to register, and you will receive an email to reset your password.

Please click on the "Member Login" at the top right of the Green Fermentation Lab website, log in, and then in the "Profile" section, you can modify your personal information or password.